Finding or locating certs from a supplier

All incoming cert packages from suppliers will be available on your Received dashboard. You can access this dashboard in your account from the link on the left navigation, or by clicking on the SmartCerts dropdown on the top of your browser next to your company name. 

Certs are organized in the order they are received, and are searchable by any data included in the SmartCert.

You can use the search bar and search all received supplier certs for shipment or part/material specific information. Search by PO, SO, Part number, Heat, Lot or other referenceable data to locate the cert package.  Here are a few tips to help you get the fastest, most accurate results:

• Use at least 3 characters per search term for the best results. There's no maximum length — you can search with as much text as you need.

• Spaces act as "AND" — for example, searching 123 456 will look for results containing both 123 and 456.

• Use quotation marks for exact matches — putting your search in quotes (e.g., "only find this") will return only results that match that exact phrase.

• Avoid or remove special characters where possible — entering characters like " / \ & . ,, may produce inconsistent results. 

You can also sort the dashboard by "Origin" and type and select your supplier from the dropdown. If you are unable to locate the cert package, you can follow up on status or send a request for certs using the Request feature in your account.