---
title: How to approve and manage a User in SmartCert
description: how to approve and manage a user in smartcert
---

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# How to approve and manage a User in SmartCert

## Quick guide to How to Approve and Manage a User in SmartCert

**Note:**   *Only a Company Admin can manage users.*

 Follow the steps below to approve a pending user, assign permissions, and manage user access across locations:

**To Approve a Pending User, login into your SmartCert account:**

- Select **Users** from the left navigation panel to access the user management page.
- Locate the user you wish to approve.
- Click the three dots (**⋯**) at the end of the row for the pending user.
- Select **Approve** from the dropdown menu.
- Once approved, you will be prompted to: 
    - Set user [permissions](https://kb.smartcert.tech/knowledge/user-permissions?hsLang=en) (Admin, Writer).
    - Assign their location(s).  All users must be assigned at least one location to have access to view certs and other company activity.
- Click **Save** to finalize approval and apply settings.

**To Manage an Existing User:**

- From the same Users page, find the user you wish to edit.
- Click the three dots (⋯) next to their name.
- Select **Edit User** to: 
    - Update their role or permissions.
    - Adjust location access (must be assigned to at least one location)

- Deactivate or remove the user, if necessary.
- **Save** your changes to apply the updated access settings.

 

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