Send a request for certs with SmartCert

Learn how to request a SmartCert from a vendor in this video. The request feature is here to help you have more control over what's being provided by your suppliers in the instance where there may be inaccurate or missing information in the cert package. You can send a request for certs by selecting your supplier name or entering in an email address for your salesperson/point of contact. In your request, include information that is relevant to the order, like a PO or part number. Within the note, you can specify what certs you're looking for. Sending this request enables your supplier to respond and send you certs on the SmartCert network. Their response will then be available on your received dashboard for you to make a copy, organize internally, and pass along to your customers.