--- title: SmartCert Email Monitoring description: Receiving and automating certs from vendors --- [Skip to content](https://kb.smartcert.tech/knowledge/smartcert-email-monitoring#main-content) English Show submenu for translations ![smartcert\_logo\_inverted\_rgb 2.png\]](https://kb.smartcert.tech/hs-fs/hubfs/smartcert_logo_inverted_rgb%202.png?height=40&name=smartcert_logo_inverted_rgb%202.png) - [Go to my Account](https://www.getsmartcert.com/login) - [Get a Demo](https://www.smartcert.tech/book-a-demo/) - [Contact Support](https://www.smartcert.tech/support-form/) - [Blog](https://www.smartcert.tech/resources/) - [Product Roadmap](https://www.smartcert.tech/public-smartcert-product-roadmap/) - [Customer Communication Resources](https://www.smartcert.tech/communication-tools/) Open main navigation Close main navigation - [Go to my Account](https://www.getsmartcert.com/login) - [Get a Demo](https://www.smartcert.tech/book-a-demo/) - [Contact Support](https://www.smartcert.tech/support-form/) - [Blog](https://www.smartcert.tech/resources/) - [Product Roadmap](https://www.smartcert.tech/public-smartcert-product-roadmap/) - [Customer Communication Resources](https://www.smartcert.tech/communication-tools/) - English Show submenu for translations - [Learn more about SmartCert](https://www.smartcert.tech/) [Learn more about SmartCert](https://www.smartcert.tech/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://kb.smartcert.tech/knowledge?hsLang=en) 2. [Knowledge Base](https://kb.smartcert.tech/knowledge/knowledge-base?hsLang=en) 3. [Receiving Certs from Suppliers](https://kb.smartcert.tech/knowledge/knowledge-base?hsLang=en#receiving-certs-from-suppliers) # SmartCert Email Monitoring ## Turn vendor emails and documents into searchable SmartCerts If you have vendors who aren't yet on the SmartCert network, email monitoring lets you turn their emails and documents into SmartCerts automatically. Point a dedicated inbox at SmartCert, and the moment a certificate package arrives, we generate a SmartCert from the attached documents, extract the key data points you've configured, and add it to your Received dashboard. You have two setup options: - Existing users can forward individual supplier emails to [inbound@smartcert.tech](mailto:Inbound@smartcert.tech). The first 10 per month are free; anything beyond that requires a subscription. - Set up a dedicated company inbox (e.g., [certs@yourcompany.com](mailto:certs@yourcompany.com)) for us to monitor continuously. This is a paid feature, priced by how many SmartCerts you generate each month. **How to Set Up Email Monitoring** To connect SmartCert to an email inbox, choose one of two methods: ### 1. IMAP Protocol IMAP is a widely used, universal method most email providers support for connecting external tools to an inbox. Think of it as a standard "language" that lets SmartCert and your email server talk to each other. ### 2. Gmail (OAuth) If your company uses Gmail, setup goes through Google's own security system, called OAuth, instead. OAuth is a safer way to grant an app access to your account without handing over your password directly. ### 3. Microsoft Graph Microsoft is retiring Exchange Web Services (EWS), the protocol SmartCert has historically used to read certification emails, in favor of the Microsoft Graph API with OAuth2 authentication.  Someone within your organization who has administrative access to your Microsoft 365 / Azure Active Directory should setup or move your email monitoring to Graph. For more on the technical requirements for setting up email monitoring, view [Email Monitoring Options](https://smartcert.atlassian.net/wiki/spaces/PD/pages/373489667/Email+Monitoring+Options). 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